Frequently Asked Questions
Volunteerships
You can start immediately or as per your convenience since this volunteership offers flexibility.
You have to post on the Earth5R App
All Work from home remote internships offered are unpaid
We provide the offer letter exclusively in the format of the email that you have received. If you require a PDF version, please use the ‘Print’ function in the offer letter email and choose ‘Save as PDF’. We do not issue the offer letter in any other personalised or requested formats, such as hard copy, PDF, certificate or DOC
Download the Earth5R app using the link below:
Register on the app via email, and once you’re registered, go to the top-left corner and click on edit profile.
Here you can edit your official first name, surname, & your profile picture (Your certificate will be issued in the name and surname mentioned on your profile)
To start the volunteership, go to the Create section and start crafting your posts. You can either paste the content you’ve already drafted or type it in directly, and then add a photo that is relevant to the content.
You can keep track of your volunteership progress by counting the days you post content. It’s flexible – you can choose to make 30 posts in 30 consecutive days, or you can spread them out over a longer period by taking breaks and posting as you go. The choice is yours, as long as you complete your 30 posts
You don’t have to post daily. The group serves as a community forum where you can ask questions, interact with other volunteers, and engage in discussions.
No, the guidelines specify that volunteers are limited to either participating in a challenge or publishing regular content in a day. Both the challenge and normal content are considered as posts. Therefore, volunteers are advised to choose between a challenge or a content post per day to adhere to the posting requirements.
On the homepage of the Earth5R App, you’ll find five tabs at the bottom. Select the ‘Profile’ tab to view all the posts you have created, which are listed under ‘Your Posts’
Certificate
After completing your work, please email your name, sustainability ID, and your start date to us. We will review your content and work, and if any changes are required, we will revert to you accordingly. Once the review is successful, we will send you a feedback form. After you complete the feedback form, we will issue the certificate within a week.
To access your certificate on the portal, enter your sustainability ID. You will be directed to a page where your first name and ID are displayed in black. Click on this information to view your certificate, which will open as a PDF in a new window. You can then proceed to download it from that window.
To calculate the 30-day duration for your volunteership and reflect it on the certificate, we count back 30 days from the date of your last post. For instance, if your last post was on January 10th, but your volunteership began on October 10th, the duration on your certificate will be indicated as December 10th to January 10th. This method takes into account the flexible nature of the volunteership and the breaks you might take.
Challenges/Post Approval
Your post will display the date of submission. Even if your post is approved two days after submission, it will still display the original submission date. Please maintain a pace of one post per day. Approval for posts or challenges may take between 3 to 5 working days. If your submission still shows as pending after one week, kindly notify us.
App Issues
Please follow the steps below to resolve the issue:
Update the app. If the issue persists, proceed to step 2.
Close and restart the app. If the problem persists, move on to step 3.
Reinstall the app, log in, and check if the issue is resolved.
If the problem persists after completing these steps please email us at earth5rcommunity@gmail.com with a screenshot of the issue, and we will endeavour to resolve it at the earliest.
On the homepage of the Earth5R App, you’ll find five tabs at the bottom. Select the ‘Profile’ tab to view all the posts you have created, which are listed under ‘Your Posts’